Chamber Database

Learn Winning Strategies at the W.A.C.E. Conference in L.A.

Learn winning strategies at the W.A.C.E. ConferenceThe Western Association of Chamber Executives (W.A.C.E) will host their annual conference on February 5-7 in Los Angeles, California.   More than 400 executives, managers and staff from chambers of commerce from the western U.S. and Canada are expected to attend to network and learn how to improve their organizations. 

WebLink is proud to be a sponsor, exhibitor and partner of W.A.C.E. and we hope to see you at the conference. This year's theme is "Winning Strategies."

Certainly a big part of your...

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Don't settle for relevance. Create VALUE for your association members.

Is relevance at the top of your list of goals for your association? Many association professionals are sure becoming more relevant is the key to your association staying in business for years to come.

Forget about it. Relevance is for losers.

You need to win with value.

I have no data to support this, but I’d guess that the most frequently used word with the word “Relevant” is “NOT”

No one says, “Wow, that association is really relevant for me.” They want useful. They want ROI. They want value.

The...

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Top Questions: Mistakes Associations Make When Using Their Membership Database

Last week, WebLink hosted a webinar for business associations and chambers of commerce titled, "5 Mistakes That Haunt Associations When Using Their Membership Database."

The webinar detailed common mistakes that associations make with their membership database, demonstrated solutions to the problems and showed ways to use your association management software (AMS) to provide better service to your members.

During registration for the webinar, we asked attendees some questions about their current...

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4 Ways To Prevent Your Members From Finding Value In Your Association

We know that one of the main reasons businesses join associations and chambers of commerce is to help them grow their business.   In fact, it's probably the only REAL reason that they join.

Think about the ways your association helps members grow their business and provides them with value.   Despite everything you know about why most members join, the truth is that each member has their own reasons for joining and a certain set of expectations for what value they'll receive from...

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Should Your Association Change Your Processes Or Your Software?

Should your association change your process or your software?On the list of inevitable things after death and taxes, change ranks right at the top. Any association or chamber of commerce seeking to maintain their relevance, grow their organization and drive success for their members are going to have to change something.

But knowing what to change can certainly be a challenge for associations seeking to become a key partner in their members' success.

Launching a significant software change for association or member management, a new website, or content...

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Webinar: 5 Mistakes That Haunt Associations When Using Their Membership Database

Your membership management database is critical to your organization's success.  In fact, it may be the single most important asset your association or chamber of commerce owns.

If your association or chamber of commerce is like most member-based organizations, you don't hold any patents, produce products, keep a significant inventory of items to sell or create propriety information.  However, the collection of data in your membership database IS a propriety asset.

Your data is unique and...

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Client Spotlight: 12 Reasons Property Management Association of West Michigan Chose WebLink

By Tao Stadler, Senior Membership Management Executive

At WebLink, there’s really nothing better than a client sharing their success story with us. As a former association professional staff member myself, I love hearing how something we’ve done---whether it’s our software or our team—has helped a client improve their association.

With more than 600 associations and chambers of commerce using our membership management system and integrated websites, we get this type of input quite frequently but...

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Best Practices for Measuring Member Engagement

Measuring member engagement has become a hot topic among associations and chambers of commerce looking to better understand their members and drive more revenue through sponsorships, advertising, new member sales and member retention.

Recently, Associations Now published two articles on the challenges that associations are facing in measuring member engagement.  You can read the articles here and here.  A recent survey by Tate & Tryon, Membership Metrics: A Review of Current and Best Practices,...

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30 Ways to Save Money on Your Next Association Event

Events can be a great member benefit but without the proper planning can become a huge expense. Here are 30 great ways to save money.

  1. Know your budget. Before you start any of the planning, know your budget so you can keep priorities in order.
  2. Plan your event early. When vendors still have a lot of availability, they are much more willing to work with you on price and may be able to include a few "extras" at little or no cost.
  3. Be flexible on dates. Rates can vary greatly by the time of year, day of...
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What are the Benefits of Using Chamber Membership Software?

Your membership database is your Chamber's most valuable asset. So choosing the right technology to keep track of all of your member data is crucial. The most robust Chamber Membership Software solutions out there can provide you with a variety of features for creating efficiencies, increasing new member sales, improving retention, and generating more non-dues revenue.

So, how could your Chamber benefit?

Seamless Integration

Choosing to run your Chamber on Chamber Membership Software makes life...

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Seven Surefire Ways to Get Your Members Coming Back for More

If you’re like the staff at most associations and chambers of commerce, you take great pride in delivering benefits and services to your members.  You come into work each day looking for more ways to increase membership and retain the ones you have.

After months or years of your hard work, it's a great feeling to see your membership numbers rising. Now, what can you do to make sure this even greater number of members stays happy and renews their membership?

Here are seven points to remember when...

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Have You Hugged Your Membership Database Today?

I've been working for and with chambers of commerce, associations and membership organizations for nearly 20 years. I've never seen anyone hug their computer, let alone hug their member database. Oh sure, there have been some who've said they LOVE their database (WebLink clients, of course!), but mostly it's viewed as a necessary evil.  Let's change that!

First, why do you have a database? Or member management software? Or a customer relationship management system?

What do you do with it?  Do...

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Learn from the businesses that DON'T join your chamber of commerce

If your chamber of commerce is like most, you go through a certain process to sell memberships to local businesses.  At some point in this process, the business will decide to join or not to join.  

If the business joins, you can be well on your way to recording information on why they joined so you can deliver benefits to them and gain valuable member intelligence.

But what if they don’t join?  What can you learn from these businesses?  Plenty!

Let’s start with this, “Why not?”  Ask them why they...

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The Future of Association Management Software

By DJ Muller, President & Founder, WebLink International

Association management software (AMS) is the term used for software that helps trade and professional associations run their operations.  For the purposes of this article I am going to assume you know how associations operate.

The primary benefit of software dating back decades is to save time.   Being “more efficient” was - and still is - the primary benefit software provides for many associations.

Being more efficient for associations means...

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The WebLink iPad App: Your Association's Sales Team’s New Best Friend

WebLink recently launched a brand new iPad app designed for associations and chambers of commerce using the WebLink Connect membership management system to conduct mobile commerce by accepting credit card payments for new memberships, current member invoices and event registrations when away from your office. The WebLink iPad app has only been out a few days, but the feedback has been amazing!

By streamlining the interface and workflow, we've created a intuitive tool for sales teams, events staff...

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Why Choose SaaS Software for Your Association?

By Chris Landis, Vice President, Finance and Operations

As a decision maker in any organization, one of the most important decisions you make for the health and success of your association is related to the tools and technology in which to invest. Whether you are leading a Fortune 500 business, a professional association or a local Chamber of Commerce, the choice you make will have lasting implications on your staff, your budget, and the way you run your organization.

As an association management...

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Is Your Association Smarter Than A 5th Grader?

Recently, my son was helping me with his homework (yes, you read that correctly!) and it made me think about ways that business associations and chambers of commerce can solve problems with their data.

His 5th grade class is learning pre-algebra using tokens and dice to represent the Xs and the Ys to help them "break down" the equations into manageable chunks and ultimately lead to the solution.  Being in my mid 40s, it took me a while to grasp the concepts, but once I did, it made understanding...

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3 Keys to Leading a High Performance Culture in Your Association

By Terry Dwyer, CEO

As 2013 begins, it is the perfect time to assess your association, set new goals and plans to lead your team, as well as your members, to success in the new year.  I use this time of year to quietly think through where I, as CEO, can have the greatest impact. This effort can take real discipline since, if you are like me, you might want to make sure “all the important items are included.”  Most of us will lean toward making this list too long and, as a result, find ourselves...

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Make Your Member Management Software Pay for Itself

By Joseph Loria, Vice President, Advisory Services

In the financial world, investments are expected to return profit and pay dividends. Do you feel the same about your member management software?  Likely not.  More disturbing, research from Forrester Group  shows that only about 33% of customer relationship management (CRM) system implementations are deemed a success. So, why do so many fail? Surprisingly, only a third of the failures are due to the technology itself. The majority is related to...

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5 Association Website Best Practices

By Beth Gannett, Membership Management Specialist

At the ASAE Membership Marketing Conference last month, at a session based upon association website design, they took an informal survey.  The question was posed to the room asking when the last time each organization had redesigned their website.  Most of the associations in the room said they hadn’t made a significant design change to their site in five years or more! If it’s time for your association to think about a new website design, here...

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