In addition to the economy forcing the Chamber’s members to rethink their investment of membership dues, the Chamber lost a grant of $25,000 from the Las Vegas Convention & Visitors Authority (LVCVA) – money that had already been budgeted. (Note: The Chamber did nothing wrong; the LVCVA stopped grant monies to all chambers of commerce.)
Read the full article here.
As with many chambers of commerce this past year, these events sparked some major changes. The one word mentioned repeatedly in the article is accountability. Accountability of the exec to the board, accountability of board members to each other and members and accountability of the chamber as a whole to its membership and the community.
There are many ways you could define accountability.
- Doing what you say you’ll do, when you say you’ll do it.
- Delivering on the value (and more) you promised the member
- Responsible use of membership, tax and/or grant dollars
- Accepting repercussions when promises are not kept or goals are not reached
How does your chamber define accountability?
And, how do you use technology to help you be accountable to your board, your members and your community?