Recently, I posted about chambers of commerce being "Twitter-worthy." Since then, I've had some good discussions with chambers of commerce on how they are working to be remarkable for their members. 

In some cases, chambers are leading the way in their community by being on Twitter and other social media and showing their members how to use it.  In others, the chamber is just learning how to use social media to connect to and engage their members to improve member satisfaction, increase retention and even gain new member sales. 

Some chambers are using social media AND getting back to more face-to-face and phone conversations to truly show their members that they care about their business. I know of a few chambers who are calling every member 2-4 times per year just to say "Hi," ask how their business is doing and see if there's anything the chamber can do to help them.  With all the media available today, sometimes a simple phone call and genuine concern can go a long way towards being remarkable for your members and improving member satisfaction.

Today, I found this post on Twitter where a chamber of commerce is clearly remarkable for at least one member.  WOW!  What a great unsolicited remark!

The Tampa Chamber of Commerce is Twitter-worthy
 

Think that member will renew next year?  How many other businesses in Tampa could this member share their message with?

Do you have members that can/will do this for you?